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We thank you for your feedback and apologize for your experience. The App is designed to control your Maginon IPC surveillance digital camera through smartphone or tablet.
SUPRA MAGINON IP SECURITY CAMERA SOFTWARE
If you are fortunate enough to see this before purchasing the camera, DON’T DO IT! At this point I would have rather spent triple the money and be done, than to have wasted so much time and still have nothing! Related searches » maginon ip camera software » supra ip camera maginon software » maginon camera ip hdc windows software » maginon ip. I tried to go through the website but when I try to add the camera I am directed to “other products/services” I can purchase. Half a day later I am sent in reply, the same directions as were done through the app originally, and the camera still isn’t configured. I was sent an email to fill out, and to send to the development team, to receive additional help. Start typing in the 'Make' box to find your camera. Remember to also try connecting via ONVIF as Maginon cameras may support ONVIF connections as well. I contacted customer service and was told it sounded like an error with the app. The settings for Maginon cameras are built right into our free surveillance software - click 'Add' then 'IP camera with wizard' to automatically setup your Maginon cameras. I get to the very last step and get an error. Basically I have spent HOURS(!!) trying to configure the camera to my phone. I wish I would have read the app reviews before buying the camera! I didn’t know of the app until trying to set the camera up.